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WHAT DOES THE WORD MAHENDI MEAN?

MAHENDI is an acronym for MAternal HEalth and Neonatal Development Intiatives – a constant reminder of our purpose to create meaningful jewelry that celebrates women, mothers and families while supporting and raising awareness about global safe motherhood initiatives.

HOW DOES YOUR MANTRA GUIDE MAHENDI? 

At MAHENDI, we are very spiritual and believe the universe provides signs to guide us on this journey. We like to read the mantra every morning before we begin our day.

 The four points of our symbol are a constant reminder of the 4 "points" of our Mantra. Clarity, Wisdom, Strength and Grace. Characteristics that form the guiding principals of our company. When making decisions or searching for guidance, we look to our mantra as a reminder of our values and purpose.

Clarity – Reminds us to focus clearly so we may be mindful of our surrounding to find and appreciate the "good" in every day!

Wisdom – Reminds us to use the wisdom from our personal experiences to have the insight we need to act upon our discoveries

Strength – Reminds us to have the strength and confidence to recognize the opportunities to be the change we want to see in the world .

Grace – Reminds us to act with great intention and integrity always.

WHY DID YOU CHOOSE TO SUPPORT MATERNAL HEALTH AND NEONATAL DEVELOPMENT INITIATIVES? 

Simply, we believe that a safe pregnancy, childbirth, women's health and neonatal development care are universal human rights. After traveling and working in developing countries, we became acutely aware of the maternal health risks facing women worldwide. Many deaths and complications can be prevented if we address the barriers such as transportation, education, training and supplies.

Now more than ever, we are not only inspired to support maternal health initiatives, but also feel a great sense of urgency to do more. As we watch the defunding of maternal health initiatives globally and in our own nation, we are resolute in our commitment and dedication to do all that we can to support women on their journey through childbirth and beyond.

HOW DO YOU CHOOSE NON-PROFIT ORGANIZATIONS TO WORK WITH?

We are open to working with well-established, transparent non-profits that we feel are fully aligned with our mission, values and purpose. It is our hope that MAHENDI will have the opportunity to work with other non-profits that support safe motherhood and neonatal developmental initiatives while overcoming the associated barriers and related reproductive health concerns.

WHY DID YOU CHOOSE EVERY MOTHER COUNTS AS YOUR FIRST ORGANIZATION TO SUPPORT?

From the time that we dreamed of creating MAHENDI, Every Mother Counts (EMC) was at the top of our list for potential organizations to support. We were deeply inspired by EMC's founder, Christy Turlington Burns, and how she has used her celebrity for good and has transformed her own experience of having a complicated childbirth experience into the amazing organization that Every Mother Counts is today. We were inspired by EMC's holistic approach to connecting women to essential care they need by eliminating barriers to transportation, education and critical supplies. Most importantly, we were inspired by EMC's vision to create a world where childbirth is safe for EVERY women, EVERYWHERE. 

WHO DESIGNS YOUR COLLECTIONS?

Primarily, cofounders, Tera Herman and Mara Kitt, create MAHENDI designs. They find inspiration from their travels, chosen materials and in the meaning of the stones they work with. As an Art History graduate and a retail maven, Mara brings a unique perspective to her designs. Her experiences influence her combination of colors and materials in every piece she creates.

To create a fresh interpretation of MAHENDI, we’ve developed our Artisan Collection. We work with likeminded artisans to incorporate the MAHENDI symbol into their unique design. Interested in collaborating? Contact us here:
https://mahendiprojects.com/pages/wholesale-inquiries

WHAT IS YOUR RETURN POLICY?

We believe one of the most beautiful things about owning a handcrafted MAHENDI product is the slight variations and imperfections that appear in some items.   We accept unworn, unused, undamaged items purchased exclusively from mahendiprojects.com within 14 days from receipt of purchase.   Returns and exchanges are available for full-price items only. All Sale, Clearance, Markdown and Custom Made items are FINAL SALE and cannot be returned or exchanged. 

All items must be returned in original condition with all the original packaging. Any merchandise without these items or considered worn may not qualify for refund and could be subject to a $10 restocking fee.   

If we suspect abuse of policy, we have the right to refuse any returns. 

Please note that shipping and handling charges are not refundable. 

ARE ALL ITEMS ELIGIBLE FOR RETURN?

Please note that we do not accept returns of any custom-made items, clearance, markdown or any final sale merchandise, or products that are specified as non-returnable in its description. Returns are not allowed on any pop-up shop purchases. 

Please note that shipping and handling charges are not refundable. 

WHAT IS THE RETURN PROCESS?

  • Complete the return form included in your package  
  • Securely repackage your merchandise in appropriately sized and protected packaging. 
  • Please send your return to: 

          MAHENDI, LLC 


          Attn: Returns 
141 NAC Drive

          Duncansville, PA 16635 

Ship your package using a carrier of your choice and keep the tracking details for your records.

All packages should be insured. 

DO YOU ACCEPT EXCHANGES?

We do not accept exchanges, as items may sell out while the requested exchange is returned and processed. We encourage you to use this form to return the original item, and go to mahendiprojects.com to purchase the correct item in a new order.  

We take great care when we package your orders, but sometimes mistakes may happen.  If we've sent you the wrong item, we will arrange for the return shipping and replacement at no additional charge to you. 

If an error has occurred with your order please contact us immediately through email at customercare@mahendiprojects.com and a Customer Service representative will assist you with resolution.